Let's Talk

Critical feedback, delivered frequently and expertly, can be a game changer - it can turn average performers into the hardest workers and stars into superstars. But fear of hurt feelings and awkward conversations often lead managers to hold back from offering crucial insights. According to recent studies, 44% of managers dread giving feedback, while 65% of employees wish their managers gave more. 

In Let's Talk, Dr. Therese Huston shows how to give constructive feedback skilfully and with confidence. She argues that to give evaluations that employees take to heart, you first need to find out what kind of feedback your employees want most. Do they want to be appreciated, coached, or evaluated? All three are important, but if you deliver the kind of feedback each person craves, they are more likely to hear what you have to say and step up their game.